Closing the Coverage Gap: How Integrating Concessionaires Insurance with Crew Benefits Maximizes Coverage & Minimizes Costs

For concessionaires onboard cruise ships or in ports, your crew isn’t just part of the operation—they are the operation. Yet even with robust liability or concessionaires coverage in place, one gap often remains: crew health and welfare. That’s where Crewsure Americas bridges the divide.

The Power of Partnership: Rahn & Associates + Crewsure + Mayfair We Care = Total Marine Protection

For clients of Rahn & Associates, concessionaires policies already deliver broad protection—covering liability, property, and business interruption risks. But those policies stop short of addressing the human element that drives every voyage and operation.

By integrating Crewsure’s Marine Crew Benefits, concessionaires and their employees are fully protected from the myriad of risks both onshore and offshore.

For more than a decade, Crewsure Insurance has advanced seafarer welfare with comprehensive, MLC-compliant, employer-funded crew benefit programs. Through its dedicated claims partner, Mayfair We Care, crew receive responsive, 24/7 global support (including medical providers, mental-health counseling and virtual care).

By integrating Crewsure’s flexible, bespoke Marine Crew Benefits, concessionaires and their employees are protected with world-class medical, personal accident, repatriation, and family support coverage that aligns seamlessly with your operational insurance portfolio. Together, they form a comprehensive safety net—protecting both the business and the people who make it run.

When combined, your Concessionaires and Crew Benefits are managed under a single brokerage relationship—eliminating fragmented administration, accelerating claims handling, and ensuring every dollar spent contributes to measurable protection and productivity.

Financial & Operational Advantages

Adding Crewsure to your insurance program delivers tangible cost and compliance advantages:

• Rapid quotations, policy issuance and claims administration through Mayfair We Care and Crewsure’s advanced CRM system.

• Cost containment and predictable budgeting: Fixed-rate premiums with no hidden claims fee surprises.

• Reduced downtime: Immediate access to quality medical care keeps crew healthy and operational.

• Lower turnover: Employer-paid benefits improve morale, loyalty, and retention—especially in competitive maritime labor markets.

• MLC alignment: Fully compliant with the Maritime Labour Convention’s requirements for medical care, sick pay, and repatriation.

• Global reach: 24/7 claims and assistance network spanning ports and flag states worldwide.

Built for the Cruise Industry

Unlike generic health plans, Crewsure’s programs are designed exclusively for seafarers, cruise, and superyacht personnel. Policies are underwritten by AXA XL and backed by Lloyd’s of London—ensuring the financial strength and regulatory integrity that concessionaires and port authorities demand.

Bottom Line

When combined with your Concessionaires Policy, Crewsure Marine Crew Benefits create a unified risk-management platform—one that safeguards your operations, assets, employees, and your reputation within the cruise industry.

To learn more, schedule a consultation with Eric Rahn or email eric@crewsure.com

Rahn & Associates are the appointed North American representatives of Crewsure Insurance Services. Headquartered in South Florida, Crewsure Americas provides comprehensive and flexible healthcare benefits for crew (and their families) aboard superyachts/luxury charters, cruise lines and other commercial vessels based in the U.S., Canada, and the Caribbean. Click here to learn more about Crewsure's world-class products, and worldwide claims support through our partner, Mayfair We Care.